Senior Project Manager with 12+ years of experience delivering complex, business-critical initiatives across IT, digital transformation, and enterprise platforms. Proven track record of leading cross-functional and international teams to successful outcomes, consistently balancing scope, time, cost, and quality while maintaining strong stakeholder alignment. Highly experienced in Agile ways of working (Scrum, Kanban, SAFe) and hybrid delivery models, with a strong focus on value-driven prioritization, continuous improvement, and customer impact. Known for turning ambiguity into clear execution plans and for driving momentum in complex, fast-paced environments. Extensive hands-on experience delivering solutions on the Salesforce platform, including Sales Cloud, Service Cloud, Marketing Cloud, and Experience Cloud, working closely with business stakeholders, product owners, architects, and development teams to ensure scalable, user-centric outcomes and high adoption. Brings 4 years of experience within the Utilities industry, with a solid understanding of its regulatory landscape, operational complexity, and large-scale transformation initiatives. Comfortable operating at both strategic and operational levels, acting as a trusted delivery partner to senior leaders while ensuring measurable business value and sustainable results. Recognized for strong communication skills, decisive leadership, and the ability to build trust across diverse stakeholders, while driving delivery excellence and long-term business impact.

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