Summary The consultant is a highly experienced IT consultant and business developer with over 25 years of expertise in the IT industry. His skill set spans project management, system integration, business analysis, and technical advisory on a strategic level for both small enterprises and large corporations. He is passionate about identifying and implementing tailored IT solutions that align with and enhance clients" business objectives. With a proven track record of planning and execute complex projects from concept to completion, he is recognized for his strategic thinking, exceptional communication skills, and leadership capabilities. He has worked across various industries, including finance, telecommunications, healthcare, and the public sector. His unique combination of technical expertise, leadership training, and business acumen positions him as a valuable asset for organizations aiming to drive innovation and improve operational efficiency. Core Competencies • Business Relationship Management: Extensive experience in to manage demands from Business in to requirements on IT deliveries. Calculate and coordinate all interventions and the impact in all providers to create a Business case.Tailored to meet client needs • Service Delivery Managment: Coordinate and follow up deliveries from IT to Business. Implement follow up routines, meetings etc to create good relationship between providor and consumer. • Business Analysis: In-depth analysis of business processes to optimize performance and align IT strategies with business goals. • Digital Transformation: Leading initiatives to modernize IT infrastructure and adopt cloud-based solutions. Magnificant experience in CSDM Service oriented Model in ITSM tool, ServiceNow. • Leadership & Team Development: Strong leadership capabilities honed through formal leadership programs, with a focus on team development, strategic decision-making, and effective communication. • ITIL Service Management: Comprehensive understanding and implementation of ITIL best practices to improve service delivery and operational efficiency. Five ITIL certifications and ITSM trainer/teacher. Experiencies from assignments to analyze and implement ITIL process in Large companies. • Stakeholder Management: Ability to manage cross-functional teams, ensuring effective communication and alignment between technical and business stakeholders. • Technical Expertise: Overall experience with a wide range of technologies, including cloud platforms (AWS, Azure), data management, and enterprise applications.

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